Frequently Asked Questions

A freight forwarder is a shipping speacilist that helps you to navigate the complex world of shipping. Every country has its own rules when it comes to shipping, and we partner with local agents so you get the best advice. We also negotiate better rates with the airlines and shipping lines based on our total volumes and pass these savings on to you. We have helped our clients move everything from complete factories to their own dogs.

We are based in Sydney Australia, but travel around the country regularly and work closely with local trucking companies so can provide international freight services. We also have an office in Auckland, New Zealand and offer international freight services through out New Zealand.

This is a service we provide daily for our clients with consolidation points through out USA, Europe, China and South East Asia.

This is also a service we do every day for our clients. Our partners are hand picked and we work with them closely so that they understand your requirements. We can also arrange the bills of ladings to show you as the shipper rather than the actual manufacturer.

Yes, we are experts in handling personal effects and have a department dedicated to arranging
personal effects shipments (also known as household effects, household shipments, removals).

Yes we do. we handle shipments from important documents through to large projects and machinery.

We handle a lot of food and temperature controlled shipments, both air and sea freight. Please note that many times these goods need permits to export, and we can advise on these permits but the onus is on the shipper to be properly registered.

Yes, we handle Dangerous Goods shipments and can advise you on the packing and documentation requirements.

We can provide Customs Clearances, as well as tariff advice and trade consultancy

Absolutely. We have partnered with the strongest freight networks in the world so that we can provide these services for you.